Refund Policy

30-day money-back guarantee

If you are not satisfied with Egos Pro for any reason, you may request a full refund within 30 days of your initial purchase. The guarantee applies to first-time purchases and renewals.

How to request a refund

To request a refund, please follow these steps:

1. Contact our support team at refund@egosapp.com with your account email and order number.
2. Briefly describe the reason for your refund request (this helps us improve Egos).
3. Allow up to 3 business days for our team to review and process your request.

Processing and timeline

Approved refunds are typically processed within 5-10 business days. The refund will be issued to the original payment method. Please note that your bank or card issuer may take additional time to display the refund on your statement.